Case Study: Alko achieves fully automated B2B messaging and streamlined order-to-delivery with OpusCapita

Fully Automated b2b Messages maintain Alko’s order-to-delivery chain efficiency and help streamline daily operations

Alko, Finland’s state-owned alcoholic beverage retailer, operates 355 stores and works with roughly 200 domestic and 280 foreign suppliers. To keep its fast order-to-delivery cycle and new web shop operating reliably in near real time, Alko needed a disruption‑free, fully electronic B2B messaging capability — a challenge it addressed with OpusCapita’s B2B Integration service and supplier web portal.

OpusCapita implemented its B2B Integration service to relay and convert messages between Alko’s ERP (XML) and suppliers’ formats (EDIFACT and others) and provided a supplier web portal so even small partners can transact electronically. The solution automates orders, confirmations and invoices with all suppliers, ensures high‑quality format conversions, and keeps messaging available around the clock — resulting in a fully automated order‑to‑delivery process that optimizes store stock volumes and supports Alko’s ability to meet promised delivery times.

Alko

Petteri Kylänpää

ICT Development Manager