Case Study: LocalTapiola Services achieves reliable high-volume payments and eInvoicing with OpusCapita

Comprehensive Partnership Supports Finance And Business Processes

LocalTapiola Services needed a reliable partner to manage complex, high‑volume finance and claims workflows across the LocalTapiola Group. OpusCapita was engaged to provide its payment transaction solution along with eInvoicing, document digitization and claims‑processing services to ensure payments and invoices are timed precisely, paperwork is processed quickly, and a multiform system environment is supported during ongoing organizational and sector changes.

OpusCapita now handles the Group’s entire outgoing payment traffic and incoming monetary transactions, forwards over a million payments each month and more than one million eInvoices per year, operates as an operator for incoming claims and scans insurance and claim documents for archiving. As a result, LocalTapiola Services gains timely bank transfers that avoid queues, faster and more accurate access to claim documents, improved production support and a measurable handling capacity that serves the Group’s nearly 1.6 million customers.

LocalTapiola Services

Henna Maja

Payment transactions and invoicing services unit