Case Study: Greyhound reduces driver scheduling costs with Optym’s DriverPlan optimization system

Greyhound reduces six-day work weeks by 60% with Optym

Greyhound, a major bus transportation company, faced significant challenges in manually scheduling its 1,800 drivers across a large network. The tedious process led to high costs, irregular assignments, and poor driver retention. Greyhound collaborated with the vendor Optym to implement a solution called DriverPlan, an automated driver schedule optimization system.

Optym developed a three-stage optimization approach to automate scheduling, incorporating union rules and driver preferences. The solution resulted in a 60% reduction in six-day work weeks, a 33% reduction in extra boards, and a 5% reduction in layover and idle time costs. This dramatically improved the planning process and led to higher driver satisfaction. Optym's work was recognized with an award nomination for its contribution to Greyhound's efficiency.

Greyhound