Case Study: Billings Clinic improves hypertension control and saves 25–30% monthly time with Optum360 Population Analytics

Billings Clinic Steps Up Hypertension Management with Clinical Intelligence from Optum One Population Analytics

Billings Clinic, a community‑owned health system with a 320‑provider multi‑specialty group and a 272‑bed hospital, faced high rates of uncontrolled hypertension (about 36% of patients) and relied on a manual, time‑intensive process to identify and track hypertensive patients. To enable targeted outreach, proactive intervention and ongoing monitoring, Billings Clinic implemented Optum360’s Optum One Population Analytics (Population Analytics) to move from coded‑diagnosis reports to clinical‑finding driven identification and cohort creation.

Using Optum360’s Population Analytics, Billings Clinic automated identification and risk‑stratification of hypertensive patients, tracked longitudinal outcomes, and provided physician‑level benchmarking. The vendor’s solution delivered measurable impact: estimated 25–30% monthly time savings, improved hypertension control rates and documentation in the EMR, clearer opportunities for standardization, and reductions in hospitalization rates for complex hypertensive patients.

Billings Clinic

Mark Rumans

Chief Medical Officer