Case Study: Leading Healthcare Company achieves SOC II Type II readiness with Optum

Leading Healthcare Company - Customer Case Study

Leading Healthcare Company engaged Optum to conduct a SOC II Type II readiness assessment after recognizing gaps in their security controls and limited internal resources. The customer faced competing priorities, resource constraints, and a sudden shift to remote work due to COVID-19, and sought Optum’s consulting services to prepare for an external SOC II audit.

Optum’s consultants performed a gap analysis, mock audits, and change-management support, advising on policies and procedures, security standards, and incident response improvements while shifting to virtual delivery to stay on schedule. As a result, Optum completed the readiness assessment on time, left Leading Healthcare Company with a strengthened information security program and incident response plans, and positioned the organization to successfully pass the future SOC II audit.