Case Study: Excel Medical Center improves care delivery and reduces administrative burden with Optum

Excel Medical Center improves care for 20,000 patients with Optum

Excel Medical Center, a Philadelphia-based primary care practice, faced challenges with interoperability, outdated workflows, and administrative burdens stemming from varied health plan requirements. These inefficiencies were straining staff, especially amidst staffing shortages. To address this, they enrolled in the Optum In-Office Assessment Program.

Optum implemented a solution that integrated with the practice's EHR, providing data analytics and automated alerts for risk-suspected conditions. This integration streamlined workflows and gave clinicians actionable patient insights at the point of care. The results included early detection of serious conditions, improved patient outcomes, and a reduction in unnecessary hospitalizations. Excel Medical Center reported that Optum's analytics are 98% accurate in flagging suspected conditions.

Excel Medical Center