Case Study: Orlando Anesthesia Consultants achieves improved efficiency, financial stability and greater profitability with Optum Physician Group Management Services

Customer improved efficiency, stability and profitability with Physician Group Management Services

Orlando Anesthesia Consultants, an independent anesthesia group in Orlando, Florida, faced high physician turnover, below‑market compensation, unprofitable service sites, and the need to renegotiate payer contracts and obtain pandemic relief. The group engaged Optum — using Physician Group Management Services and the Optum Revenue Cycle Management (RCM) team — to refine its business strategy and stabilize operations.

Optum advised on site selection and contract negotiations, renegotiated payer agreements to increase reimbursements, redesigned compensation and working conditions to reduce turnover, and helped secure PPP loans, HHS Provider Relief Funds and Employee Retention Credit while implementing targeted furloughs to lower labor costs. As a result, Orlando Anesthesia Consultants achieved improved financial stability and profitability, reduced turnover, higher reimbursements, and successfully navigated a 10–20% COVID‑era case volume decline with Optum’s support.