Case Study: Cal Poly Thrives Through COVID-19 with Optix

how Nichole from the Cal Poly CIE San Luis Obispo HotHouse (SLO HotHouse) utilized Optix to adapt and thrive through COVID-19

Cal Poly’s Center for Innovation and Entrepreneurship San Luis Obispo HotHouse (SLO HotHouse) is a hub for student and community entrepreneurs, but managing memberships, payments, and service changes became difficult—especially when COVID-19 forced a shift away from in-person collaboration. The team needed a flexible way to support members, automate billing, and adapt plans quickly.

Optix provided the SLO HotHouse with a mobile app, automatic invoicing, flexible billing, and customizable membership plans. With Optix, the team automated 9,000 bookings, supported 200+ members in-app, and sent 500+ messages, while also making billing “set and forget” and easier to adjust during the pandemic.

Cal Poly

Nichole McAllister

Operations Manager