Case Study: Suite Genius automates access control and elevates member experience with Optix

How Mitchell from Suite Genius is automating access control and elevating his member experience with Optix and Kisi

Suite Genius, a multi-location coworking network in Vancouver, wanted to modernize its tech stack as it opened a new location and moved away from a rigid legacy platform. The team needed a better way to streamline access control, reduce software sprawl, and create a smoother, more branded member experience. Optix and Kisi were brought in to help support that shift.

With Optix’s white-labeled app and Kisi access control integration, Suite Genius automated door access, bookings, and member communications in one mobile-first experience. Access groups were tied to membership plans, allowing any Optix admin to manage permissions easily and freeing Mitchell and his team from manual work. The result was a more efficient operation and a better member experience, with measurable impact including 6,500+ automated bookings, 4,000+ messages sent, and 700+ community engagements.

Suite Genius

Mitchell Purdy

Founder