Optix
31 Case Studies
A Optix Case Study
Locally Known Cowork is a community-driven coworking space in Sequim, Washington, founded by Megan Cyphers, who needed a way to manage the space efficiently while keeping the experience on-brand and easy for members to use. As a small-town coworking operator juggling two businesses, she wanted to automate day-to-day operations instead of handling sign-ups, bookings, and communications manually. She chose Optix for its white-labeled app and customizable web widgets.
With Optix, Locally Known Cowork launched branded web widgets for sign-ups and drop-in bookings, a white-labeled mobile app for member self-service, Stripe integration for billing, and in-app messaging for community communication. The result was over 50% of new sign-ups coming through the website, more than 500 bookings made through the app and widgets, over 600 messages sent, and 200+ invoice payments automated. Optix helped Megan save significant administrative time while delivering a seamless, branded member experience.
Megan Cyphers
Founder