Case Study: KoWorks grows to 2 locations in under 2 years with Optix

How Adam from KoWorks leveraged Optix to grow his business to two locations in less than two years

KoWorks, a mission-driven coworking brand founded by Adam Hyman, wanted to grow quickly while keeping its member experience polished, flexible, and community-focused. Before opening its first location, the team needed a technology partner that could support a mobile-first, cashless experience, be customized as the business evolved, and avoid the time and cost of building software in-house. They chose Optix to provide their coworking management platform and community tools.

With Optix, KoWorks automated invoicing, payments, onboarding, and access control, while also using the Developer Platform to build a custom integration for keyless entry. The team also used Optix analytics, announcements, community feed, and messaging to improve decision-making and member engagement. The results included 750 members in-app, 5,000 messages sent, over 6,000 automated tasks, and growth to 2 locations in less than 2 years, with 3 more locations on the way.

KoWorks

Adam Hyman

Founder