Case Study: Veolia Environmental Trust achieves streamlined grant processing and greater community impact with Optimy

Veolia Environmental Trust - Customer Case Study

Veolia Environmental Trust, which funds community and environmental projects in England via the Landfill Communities Fund, faced a major capacity challenge in 2016: processing up to 90 applications per quarter and managing around 150 live projects with shrinking staff. To streamline grants administration and reduce paperwork, Veolia turned to Optimy’s grant-management platform to replace manual processes and rigid online forms.

Optimy implemented automated workflows, conditional application forms, one-click bulk communication and project-file management for individual grant officers, enabling faster, data-driven decisions and fewer manual interventions. As a result, Veolia can collect the right information up front, communicate at scale, and manage its workload more efficiently—allowing the Trust to sustain its review and project-management activities with a much smaller team while improving outcomes for communities.

Veolia Environmental Trust

Elizabeth Cooke

Head of Grants