Case Study: the nation’s largest specialty cake company improves project visibility and scheduling with Optimum’s Smartsheet PMO solution

Nation’s Largest Specialty Cake Company boosts project visibility 75% with Optimum

Optimum helped the nation's largest specialty cake company, a major national bakery franchise, overcome challenges with siloed project management. The client was relying on disconnected tools like Monday.com and Excel, which created limited visibility, inefficient scheduling, and manual processes that hindered cross-department collaboration and scalability.

Optimum implemented a scalable and branded Smartsheet PMO solution to centralize project tracking. This included custom dashboards and an integrated calendar app, which resulted in a 75% increase in project visibility, a 30% improvement in scheduling speed, and a 40% reduction in manual communication. The system was adopted by 100% of internal teams, providing a foundation for future growth.