Case Study: Gallagher Pools and Spas achieves 2x faster planning and 8,000-mile monthly savings with OptimoRoute

Gallagher Pools Gets 2x Faster Planning – and Effortlessly Handles Seasonality

Gallagher Pools and Spas, a family-owned pool and spa installation and maintenance company in Westminster, MD with 20 technicians and over 1,200 jobs a year, was struggling with seasonal peaks, ballooning overtime, and a manual scheduling process that left the owner as the sole dispatcher. To simplify planning and better manage heavy spring/fall openings and closings, Gallagher Pools and Spas implemented OptimoRoute’s planning and scheduling software.

OptimoRoute automated routing, live tracking, and flexible licensing let the team plan twice as fast, balance workloads on the go, and reduce mileage by at least 8,000 miles a month. The solution cut drive time by about an hour per technician per day (roughly 100 miles/week saved for drivers who go home), improved work-life balance, lowered payroll/overtime, and made scheduling transferable across staff — demonstrating clear operational and cost benefits from OptimoRoute.

Gallagher Pools and Spas

Randy Gallagher

Owner