Case Study: Telgian achieves doubled inspection volume and 82% reduction in planning effort with OptimoRoute

By Partnering With OptimoRoute, Telgian Doubles in Volume While Reducing Planning Efforts By 82%

Telgian, a global provider of fire, life‑safety and security inspection services with about 350 employees and 70 remote inspectors, faced a scaling bottleneck: planning complex, multi‑day overnight routes manually took three people nearly three weeks (≈312 man‑hours) per month and couldn’t account for state licensing, skills, drive times and other constraints. To solve this, Telgian partnered with OptimoRoute and implemented OptimoRoute’s route optimization software to automate scheduling and enforce all operational constraints.

OptimoRoute’s solution cut planning time by 82% (from 312 to 56 man‑hours), reduced planning staff by 66% (from three people to one), and enabled growth from ~3,000 to ~5,000 inspections per month — supporting 19% year‑over‑year growth over three years. By reliably creating overnight multi‑day routes and handling every constraint, OptimoRoute delivered predictable scheduling, rapid ROI (days), and substantial annual labor cost savings.

Telgian

Jeff Schaid

Support Services Manager