Optimising IT
7 Case Studies
A Optimising IT Case Study
Vanarama, an automotive group providing vehicle leasing and fleet management services, needed a strategic IT partner rather than just a support provider. They sought a consultative, proactive approach to IT management to underpin their operations and ambitious growth plans, requiring high-quality customer service with direct access to senior technical experts. They engaged Optimising IT for a fully Managed IT Services support package.
Optimising IT implemented a dynamic help desk with highly-trained technicians, resolving long-running VPN issues and streamlining systems with Office 365. This proactive approach, including preventative maintenance and improved cybersecurity, led to a dramatic and sustained reduction in support tickets. The solution from Optimising IT consolidated the supply chain and provided Vanarama with a flexible, secure, and scalable IT platform that empowered user confidence and supported their growth strategy.
Daniel Taylor
Chief Finance Officer