Case Study: Ridgeway Automotive Group achieves IT consolidation and stronger connectivity with Optimising IT

Ridgeway Automotive – Developing Essential IT Consolidation Strategy

Ridgeway Automotive Group, a UK-based motor dealership group, faced significant IT challenges due to its rapid expansion, which left it with a fragmented mix of systems and service providers across its 28 sites. This lack of a cohesive IT infrastructure hampered productivity and efficiency for its 1200 employees. Seeking a strategic partner to implement an IT consolidation strategy, Ridgeway engaged Optimising IT to build a unified and reliable system.

Optimising IT conducted a comprehensive review and implemented a multi-faceted solution, including consolidating services onto Microsoft 365 and dramatically improving network connectivity and Wi-Fi across all sites. A key component was the introduction of a dedicated IT service desk committed to resolving most issues on the first call. The results transformed Ridgeway's operations, increasing stability and productivity, which empowered the company to focus on its renowned customer service and continue its expansion plans.

Ridgeway Automotive Group

Gary Smith

Managing Director of Optimising