Case Study: Pet Partners cuts AP processing time with Optima Global Solutions' transcendAP

Pet Partners Accounts Payable Automation

Pet Partners, a veterinary hospital network, was challenged by the inefficient manual processing of over 6,000 invoices per month, a system that was unsustainable for its rapid growth. To scale its operations without increasing accounting headcount, the company turned to vendor Optima Global Solutions for an automated accounts payable solution built on the Kofax TotalAgility platform.

Optima Global Solutions implemented its transcendAP solution, which automated invoice capture, integrated with Microsoft Dynamics GP, and streamlined approval workflows. The results were transformative: invoice processing time was slashed from 20 days to just 7, and days payable outstanding (DPO) was dramatically reduced. This automation doubled accountant productivity, enabling one person to manage 25-30 hospitals instead of 12, allowing Pet Partners to grow profitably and freeing staff to perform value-added analysis.

Pet Partners

John Schroeder

Chief Information Officer