Case Study: Chapel Hill Transit reduces driver turnover by 20% with Optibus

Chapel Hill Transit reduces split shifts by 60% with Optibus

Chapel Hill Transit, a major public transit agency, faced intense regional competition for bus operators and struggled with driver recruitment and retention. Their key challenge was improving work-life balance by creating higher quality crew schedules with shorter split shifts, a task they addressed using the Optibus Crew Scheduling solution.

By implementing Optibus, the agency used AI-powered processes to rapidly test and select optimal rosters that minimized long split shifts. This solution from Optibus reduced split shift duration by 60%, significantly improved driver morale, and led to a 20% decrease in annual driver turnover, making the agency a more competitive employer.

Chapel Hill Transit