Case Study: Glentel achieves operational efficiency and real-time store visibility with Opterus OpsCenter

Glentel - Customer Case Study

Glentel Inc., a Canadian retailer operating over 350 wireless stores, faced operational challenges due to heavy manual processes, a reliance on paper, and a lack of standardized information storage. This lack of a central system prevented corporate teams from having visibility into store operations and required area managers to be physically present to conduct reviews. To address this, they turned to vendor Opterus for a solution.

By implementing Opterus OpsCenter across all its locations, Glentel streamlined its processes and provided real-time updates to management. The solution eliminated printing costs and ensured consistency across its various store brands. This has provided the company with an ongoing return on investment since its implementation in 2016.

Glentel