Case Study: GameStop drives store communication and execution with Opterus

GameStop - Customer Case Study

GameStop, a major video game retailer, was facing escalating costs and limitations with its aging communication and task management platform that used Microsoft SharePoint and plain text emails. They needed a more efficient and cost-effective system to manage operations across over 4,000 US stores. This led them to evaluate options, and they selected the Opterus operations execution platform.

By implementing Opterus, GameStop replaced several outdated systems. The solution provided intuitive modules for task management, messaging, and calendars, which greatly enhanced communication and streamlined operations. The results were significant, including quantified annual cost savings of over $240,000 in licensing fees and $480,000 in printing costs. Opterus delivered a powerful ROI, drove better execution in stores, and became an indispensable tool for the company.

GameStop

Christian Spor

Director Store Operations Services