Case Study: Dylan's Candy Bar improves store communications and safety compliance with Opterus OPSCENTER

Dylan's Candy Bar - Customer Case Study

The customer, Dylan's Candy Bar, faced significant uncertainty around reopening its retail stores during the COVID-19 pandemic. The challenge was ensuring employee safety and confidence while also confirming that new health protocols were being followed. The vendor, Opterus, was engaged to help address these communication and operational challenges with its solution.

Opterus implemented its OPSCENTER platform to provide complete transparency between corporate and in-field staff. This solution ensured all General Managers had immediate access to the most up-to-date safety procedures, curbside pickup guidelines, and other critical content. As a result, Dylan's Candy Bar empowered its employees, improved safety protocol adherence, and fostered a confident workforce during a difficult reopening period.

Dylan's Candy Bar

Dylan Lauren

Vice President of Retail