OptConnect
13 Case Studies
A OptConnect Case Study
KIOSK, a provider of self-service kiosk solutions, faced challenges ensuring reliable and secure connectivity for its unattended devices deployed in third-party locations. Traditional options like Wi-Fi or hard lines were often unavailable or cost-prohibitive, and troubleshooting connectivity issues was difficult. To strengthen its offering and ensure optimal uptime, KIOSK sought a solution partnership with OptConnect for fully managed cellular connectivity.
OptConnect implemented its fully managed connectivity solution, which included hardware, data plans, and 24/7 monitoring. After a successful pilot, KIOSK deployed over 3,000 OptConnect-enabled units for a single customer, achieving a secure, private connection for sensitive data. This turnkey solution allowed KIOSK to bundle connectivity into its total managed services, providing tremendous value to its customers and removing the burden of network management from its own team.