Case Study: 365 Retail Markets achieves secure, reliable connectivity with OptConnect

365 Retail Markets standardizes 60% of shipments with OptConnect

365 Retail Markets, a provider of self-service retail technology including micro markets and vending machines, faced a challenge with unreliable connectivity for their thousands of devices. Their customers were experiencing long outages and insufficient support from big cellular providers, and they needed a more secure and robust cellular solution to ensure seamless operation and security. They partnered with connectivity vendor OptConnect to address this.

OptConnect implemented its managed cellular IoT solution, providing dedicated routers and connectivity to power 365 Retail Markets' devices. As a result, 60% of 365's shipments now include OptConnect as a standard part, and they have migrated all their cellular needs to the vendor. This partnership provides customers with peace of mind, reduces downtime, and allows for faster revenue generation by avoiding delays with local IT departments.

365 Retail Markets