Case Study: PCWizrd achieves proactive remote endpoint security and faster issue resolution with OPSWAT Metadefender Endpoint Management

PCWizrd - Customer Case Study

PCWizrd, a Canadian MSP serving small and medium-sized businesses and non-profits, needed a way to remotely manage and monitor diverse endpoint security across widely distributed clients without on-site staff. They turned to OPSWAT’s Gears (now Metadefender Endpoint Management) to gain centralized visibility into antivirus, disk encryption, firewalls and other protection tools, and to quickly surface critical issues like out-of-date OSes, disabled password locks, or infections.

OPSWAT implemented Gears/Metadefender Endpoint Management to provide a single dashboard for Windows and Mac clients, AppRemover to uninstall PUAs and legacy security software, and threat scans via Metadefender Cloud’s 44 anti‑malware engines. The solution let multiple admins resolve issues faster, enabled trial deployment (free for up to 25 devices), and gave PCWizrd the agility to identify and fix problems before customers noticed — improving service levels and competitive positioning.

PCWizrd

Scott Pettie

Owner/CIO