Case Study: GraceKennedy reduces lost sales with OpsVeda logistics optimization

Reduce Lost Sales through Efficient Logistics Operations

GraceKennedy, a company that manufactures and distributes food products globally, faced a significant challenge in its logistics operations. Replenishment orders for its network of independent and chain stores had to be fulfilled within 24-48 hours to avoid cancellations and lost sales. Due to high order volumes, tracking fulfillment was difficult, leading to sub-optimal transportation, lost market share, and empty shelves. They partnered with OpsVeda to address this critical issue.

OpsVeda implemented its live Ship Plan and Replenishment solution to provide GraceKennedy with a real-time view of all orders, enabling the warehouse team to see what was delivered, in process, or pending. This visibility allowed for better load consolidation, minimized less-than-truckload shipments, and enabled the team to efficiently pick, pack, and ship within the tight time window. As a result, OpsVeda helped GraceKennedy reduce lost sales due to logistical reasons by approximately 50% while also achieving better route and freight optimization.

GraceKennedy

Gregory Solomon

Chief Executive Officer