Case Study: a major US deep water port improves maintenance productivity with OpsReady

Major US Deep Water Port reduces reactive maintenance by 65% with OpsReady

The customer, a major US deep water port, faced significant challenges as its facility crews were constantly interrupted by unplanned, reactive work requests. This led to inefficient work and reduced productivity. To address this, the port needed a solution from vendor OpsReady that could track both planned and unplanned work with clear prioritization and assignment to ensure high-priority preventative maintenance was completed.

OpsReady provided a solution that gave crews a clear, prioritized list of work and enabled easy communication with management. The mobile app captured reactive maintenance requests, providing management with the visibility to quickly prioritize, assign, and schedule work. The implementation resulted in a 65% reduction in reactive maintenance and a 100% gain in visibility and accountability, leading to significant annual savings for the port.