Case Study: Symphony achieves 98% faster tenant onboarding with OpsMx Intelligent Software Delivery

Achieve On Demand Development Velocity with OpsMx Intelligent Software Delivery

Symphony, a secure cloud messaging and collaboration platform for financial institutions, faced significant challenges in its software delivery process. They needed to rapidly deploy a major multi-tenant system update within 90 days but were hampered by manual processes, bottlenecks, and difficulties maintaining security and compliance at scale. Their existing infrastructure was costly and complex, slowing down the onboarding of new customers and diverting key resources from innovation. Symphony chose OpsMx and its Intelligent Software Delivery (ISD) platform to solve these issues.

OpsMx implemented its ISD platform, which was retrofitted into Symphony's existing system to automate the entire CI/CD process. The solution included custom stages for managing multiple deployments and Autopilot, an intelligence layer that automated troubleshooting and enforced security policies. As a result, OpsMx helped reduce new customer onboarding time by 98%, from one day to just 10 minutes, and increased deployment velocity from 2 per week to 50 per day. This transformation was delivered in 60 days, providing Symphony with a secure, compliant, and future-proof delivery platform.

Symphony

Ravi Varanasi

Senior Vice President of Engineering