Case Study: Hootsuite achieves a robust service catalog and better service maturity with OpsLevel

How Hootsuite Created a Robust Service Catalog for 700+ Microservices Using OpsLevel

Hootsuite, the social media management company, needed a better way to manage visibility across its 700+ microservices and 50+ engineering teams. Its manual spreadsheet-based service catalog was frequently out of date, leaving the organization at risk of orphaned services and gaps in security and compliance. Hootsuite turned to OpsLevel to create a more reliable foundation for understanding service ownership and maturity.

Using OpsLevel, Hootsuite implemented an automated service catalog that could scan clusters, collect service information, and surface missing metadata without requiring a complete inventory upfront. The result was an accurate and functional services catalog, better insight into orphaned services, and a foundation for improved service maturity and standardization. With OpsLevel, Hootsuite also gained faster access to the right owners when issues arise and greater confidence in the health of its services.

Hootsuite

Shawn Wowk

Manager of Development Operations