Case Study: ecobee achieves scalable software maturity and service health visibility with OpsLevel

A OpsLevel Case Study

Preview of the ecobee Case Study

ecobee uplevels 600+ services in 60 days with OpsLevel

ecobee, a leader in smart home technology, faced a challenge in scaling software maturity and enforcing engineering standards across its 600+ services. Their existing open-source developer portal lacked automated health scoring and required manual effort to manage initiatives, creating inconsistencies and slowing progress. They turned to OpsLevel to address these gaps.

By implementing OpsLevel’s Scorecards and Campaigns features, ecobee automated maturity tracking and streamlined cross-team initiatives. This provided a single source of truth for service health and eliminated reliance on tribal knowledge. As a result, ecobee upleveled all 600+ services with improved standards compliance and standardized engineering practices across their 150+ developer organization. OpsLevel provided the scalable platform needed to drive this impact without infrastructure overhead.


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