Case Study: Global Investment Bank and Financial Services Company achieves a consolidated Jira environment with OpsHub Migration Manager

How a Global Wealth Management Company Created a Consolidated Jira Environment

The customer, Global Investment Bank and Financial Services Company, is a leading global wealth management firm that used Atlassian Jira across multiple instances to support agile development, but struggled with poor collaboration, limited visibility, and reporting challenges. They needed a scalable, zero-downtime migration path to consolidate multiple Jira instances into a single environment without disrupting daily operations. Vendor name: OpsHub, Inc., and the product used was OpsHub Migration Manager (OMM).

OpsHub, Inc. implemented a phased migration strategy that included two POCs, two pilots, and six prioritized waves, with careful planning across 10 lines of business and more than 2,000 projects. Using a factory approach, detailed field mapping, user mapping, reconciliation, and recovery mechanisms, OpsHub migrated over 5 million artifacts, including sprints, releases, boards, queries, and eight issue types, with zero downtime and no data loss. The result was a consolidated Jira environment with improved reporting, stronger traceability, better governance, and uninterrupted productivity throughout the migration.