Case Study: Unbounce Streamlines On-Call Alerting and Decentralizes Operations with OpsGenie

Unbounce - Customer Case Study

Unbounce, a marketing and advertising company, needed a cost-effective way to provide alerting, on-call management, and escalations for its distributed teams. The company wanted to move away from a centralized ops model and consolidate alerts from multiple monitoring tools into a single platform, while keeping deployment and administration simple.

OpsGenie provided the alerting and on-call management platform Unbounce used to route alerts through a central switchboard, manage schedules and escalations, and enable decentralized product support teams. With integrations like Slack, New Relic, Datadog, CloudWatch, and the mobile app, OpsGenie helped Unbounce streamline operations, lower overhead, and quickly resolve implementation challenges with support.

Unbounce

Mike Thorpe

Infrastructure Squad Manager