Case Study: Looker Achieves Cost-Effective Large-Scale Alerting with OpsGenie

Looker - Customer Case Study

Looker, a computer software company focused on business intelligence, needed a cost-effective alerting and on-call management solution that could efficiently notify large groups as the company grew. After using a competing service, Looker began looking for a more economical option and evaluated OpsGenie for alerting and on-call management, with integrations including email, Zabbix, Slack, and API.

OpsGenie provided Looker with flexible alert routing, allowing alerts to reach the right team, the on-call user, or entire engineering groups in parallel when needed. Looker switched to OpsGenie and found it better aligned with their needs, offering strong capabilities at a lower total cost; the company said it would have switched even if the pricing had been the same.

Looker