Case Study: Cloudticity achieves secure, cost-effective alerting with OpsGenie

Cloudticity - Customer Case Study

Cloudticity, an information technology and services company that helps medical providers build HIPAA-compliant applications on Amazon Web Services, needed a cost-effective and secure alerting and on-call management solution. After their previous provider significantly raised prices, they evaluated alternatives and selected OpsGenie for incident alerting and on-call coordination.

With OpsGenie, Cloudticity implemented mobile app, SMS, and phone call notifications, escalation schedules, and integrations with Slack, Zendesk, Datadog, and API to improve alert efficiency and workflow automation. The result was a more feature-rich and affordable solution that better fit Cloudticity’s needs for uptime, security, and growth, while also providing responsive support from OpsGenie.

Cloudticity