Case Study: Ping Payments automates KYC and boosts compliance efficiency with Opper AI

Ping Payments (payment orchestration platform) is growing 40 % year-on-year

Ping Payments, a Swedish PSD2-licensed payment orchestration platform, was facing the challenge of scaling its operations under heavy regulation. The company needed to process massive volumes of transactions and complex KYC/AML paperwork for thousands of customers efficiently, without adding bulky frameworks to its existing BEAM (Elixir/Erlang) tech stack. To automate its KYC process, Ping Payments implemented Opper AI's unified API to build a document data automation pipeline.

Using Opper AI, Ping Payments created a microservice that classifies documents and uses specialized LLMs to extract critical metadata, with all model calls, evaluations, and traces managed through Opper's platform. This solution automated 87% of KYC document processing, eliminating the need for manual review for the vast majority of cases. The integration provided full auditability for compliance and turned AI costs into a predictable, forecastable line item, delivering a stellar return on investment for Ping Payments.

Ping Payments

Petter Sehlin

Founder-CEO