Case Study: Global Manufacturing Firm reduces Salesforce testing time with Opkey

Global Manufacturing Firm Automates their Salesforce Customization Testing with Opkey

Global Manufacturing Firm, identified in the case study as Videojet, is a manufacturing company with over 4,000 employees and 30 global offices. Facing frequent Salesforce customization requests from sales and marketing, a lean IT team struggled to keep up with testing, causing delivery delays of more than two weeks and putting the Salesforce environment and executive reports at risk. To address this, the company turned to Opkey and its Salesforce test automation platform.

Opkey implemented its metadata-driven Salesforce automation solution to create reusable test components, support end-to-end UI and web service workflows, and help users assess change impact through a Chrome developer extension. With Opkey, Global Manufacturing Firm cut Salesforce testing from weeks to days each sprint, enabling faster release of customizations. The company also saved about 50 hours per quarter by validating C-level reports more quickly, while freeing its IT team to focus on higher-value work.