Case Study: Regency Multifamily achieves 3000% more online reviews and 90% resident satisfaction with Opiniion and MRI Software

Regency Multifamily boosts online reviews 3000% and resident satisfaction to 90% with Opiniion

Regency Multifamily, a private real estate firm managing 4,000 apartments, faced significant challenges in collecting online reviews and resident feedback due to industry-wide staffing shortages. They were only receiving 20-30 reviews annually and lacked a consistent system for gathering resident insights. They partnered with Opiniion to find an automated solution to measure the resident experience and boost their online ratings to increase leasing.

By implementing Opiniion's platform, Regency Multifamily achieved a dramatic 3000% increase in online review volume. The solution also enabled them to consistently gather feedback, leading to a 90% resident satisfaction rate across their portfolio. Opiniion provided the tools necessary to automate the process and gain valuable resident intelligence.

Regency Multifamily