Case Study: Dog’s Lounge boosts sales and AOV with Opinew

Dog’s Lounge - Customer Case Study

Dog’s Lounge, a family-run dog supplement merchant on Shopify Professional, needed a better way to bring scattered reviews into one place, keep product feedback current, and surface high-converting reviews without adding technical complexity. As a small UK-based team, they also wanted a solution with responsive local support and easy integration with their existing tools.

Opinew provided the answer by centralizing reviews from across the web and activating Smart Reviews, star ratings, rich-media widgets, and a Q&A section across home, category, and product pages. With Opinew, Dog’s Lounge saw a 30% increase in monthly orders, a 28.5% boost in sales revenue, an 8% increase in AOV, and zero returns since installation.

Dog’s Lounge

Paulina Szymanska

Co-Founder