OpFocus
22 Case Studies
A OpFocus Case Study
Sisense, a leading analytics company, needed to rearchitect its Salesforce implementation to support a strategic shift to an account-based marketing model and to integrate an acquisition. Their organic growth had resulted in siloed systems, poor data integrity, and a lack of governance, creating operational inefficiencies that hindered their high-growth trajectory. Sisense engaged the vendor OpFocus to develop a roadmap to address these challenges.
OpFocus conducted a deep discovery process to understand Sisense's business and then created a comprehensive roadmap to rearchitect the Salesforce data model, consolidate the tech stack, and establish proper governance. The OpFocus managed services team also provided ongoing administration to bridge resource gaps. The results included an accelerated, credible plan for scaling, increased predictability for global growth, and the generation of significant goodwill across departments who saw their pain points being addressed.