OPEX Corporation
41 Case Studies
A OPEX Corporation Case Study
Scan2Archive, an Australian document scanning service provider and BPO, faced a significant operational challenge. Their labor-intensive document preparation process, which involved manually removing staples and repairing documents, was a bottleneck that constrained productivity and limited their ability to scale. This multi-step process created inefficiencies and errors, leaving their high-speed scanners idle and wasting capacity.
OPEX Corporation implemented its Falcon scanners, which introduced a combined prep and scan workflow. This solution aligned Scan2Archive's labor resources with scanner capacity, unlocking a more efficient process. The results included a 2X increase in productivity and efficiency over their legacy platforms, with the Falcon scanners now accounting for 99% of all documents imaged. This allowed the business to grow without increasing overall headcount, achieving a positive ROI and positioning them to absorb the impacts of remote work environments.