Case Study: Paragon boosts mail processing efficiency with OPEX FalconV+ RED scanners

Paragon processes 7,000 mail pieces daily with OPEX

Paragon, a leading provider of transformational business services, faced a challenge in processing a high daily volume of inbound mail. Their business process outsourcing division relied on inefficient manual workflows and small desktop scanners for document preparation and digitization. They partnered with OPEX to streamline these processes, aiming to increase efficiency and reduce labor-intensive steps.

OPEX implemented its FalconV+ RED one-touch scanning and mail opening solution. This system consolidated multiple manual steps into a single streamlined process. The results were significant, with Paragon now processing over 7,000 mail pieces daily on just three scanners operated by a team of five, which reduced staffing needs for manual tasks by 11 people.

Paragon