Case Study: NPFulfilment achieves faster ecommerce order sorting with OPEX Sure Sort

NPFulfilment cuts sorting staff from 8 to 3 with OPEX Sure Sort

NPFulfilment, an Australian and New Zealand 3PL, faced challenges supporting massive ecommerce growth and order spikes. They needed a more efficient way to consolidate orders than their manual process, which required eight people and 16-20 steps, and a scalable solution that could guarantee same-day shipping without adding expensive labor. They turned to OPEX Corporation and its Sure Sort system with iBOT robotic delivery technology.

OPEX's Sure Sort system automated the order consolidation process, reducing the required staff from eight employees to just three. The solution's small footprint provided flexibility in their frequently changing warehouse spaces. The automation proved critical when order volumes surged from 12,000 to 40,000 on a Black Friday, allowing NPFulfilment to manage a 4x increase with the same labor while meeting their same-day shipping guarantee.

NPFulfilment