Case Study: Dentegra Group achieves faster claims processing with OPEX scanning automation

Dentegra Group cuts labor needs by 71% with OPEX

Dentegra Group, Inc., a dental benefits provider processing 50,000 claims daily, faced high labor costs and inefficiency from manually sorting and scanning documents, including a separate process for X-rays. Seeking to automate and accelerate its claims adjudication, the customer turned to OPEX Corporation for a solution.

OPEX implemented a One-Touch scanning solution using their Model 72 envelope extraction desks and Falcon scanners, integrated with Mavro Imaging's MavBridge software. This eliminated manual sorting by allowing a single operator to scan documents in any sequence; the software then classified and electronically sorted the images. This solution from OPEX reduced labor needs by 71% and achieved 99% accuracy through fewer physical handlings.

Dentegra Group, Inc.