Case Study: Cru achieves same-day donation processing with OPEX document and mail automation solutions

Cru clears donation checks same-day in 2 hours with OPEX

OPEX Corporation helped CRU, a mission non-profit also known as Cru, overcome the challenge of processing high volumes of donations, particularly during seasonal peaks. The organization needed to maintain its same-day processing goals for up to 45,000 mail pieces monthly, which included a variety of complex, mixed transactions.

OPEX implemented its Falcon RED scanners with integrated mail opening to automate the donation processing workflow. This solution enabled CRU to open and scan up to 8,000 mail pieces daily, ensuring same-day processing and allowing donation designations to be available within two hours. The results from OPEX included improved operational efficiency and strengthened donor confidence through timely and accurate processing.

CRU