Case Study: Cooksongold achieves faster, more accurate fulfillment with OPEX Sure Sort automation

Cooksongold saves 400 labor hours a week with OPEX

Cooksongold, the UK's leading manufacturer and retailer for the jewelry industry, faced a labor-intensive and time-consuming manual order fulfillment process that limited its ability to scale. To support its growing B2C business and maintain its same-day shipping SLA, Cooksongold partnered with OPEX Corporation to implement an automated solution, the OPEX Sure Sort sorting system.

OPEX implemented its Sure Sort system, which integrated with Cooksongold's WMS to handle complex order processing. The solution saved 400 labor hours per week, achieved a 99.9% delivery performance rate, and could process up to 15,000 line items per day during peak times. OPEX provided dedicated local support, ensuring high operational uptime and allowing Cooksongold to upskill employees and redirect resources to customer service.

Cooksongold