Case Study: Prague Residences achieves contactless check-ins and lower costs with Operto

Prague Residences saves $10,000 per month with Operto

Prague Residences, a hospitality brand operating 16 short-term rental apartment buildings and two hotels, faced significant operational challenges including high staffing costs from maintaining multiple check-in desks and inefficiencies from manual key distribution. Their goal was to create a seamless, contactless check-in process. To address this, they partnered with vendor Operto for its smart access and contactless check-in solution.

Operto implemented a system that provided guests with secure digital access codes, eliminating the need for front desk interactions and physical keys. This solution integrated with the existing Property Management System and automated housekeeping tasks. The results for Prague Residences were substantial, including a reduction from four check-in desks to just one, saving $10,000 per month, and achieving 100% contactless check-ins while improving overall staff productivity.

Prague Residences