Case Study: Corduroy Properties Inc. elevates guest experience with Operto

From Banker to Host to Hotel Owner

Corduroy Properties Inc. faced the challenge of revitalizing the historic Gibbard Block into a modern boutique hotel while preserving its century-old character. They needed to integrate seamless, contactless technology for guest check-ins and meet modern comfort expectations without compromising the building's unique heritage features. To address this, they partnered with vendor Operto for its hospitality solutions.

By implementing Operto's platform, Corduroy Properties automated keyless access and integrated it with their property management system to streamline operations. This solution, combined with a focus on local partnerships and historical preservation, led to significant results. Operto helped achieve a 92% guest satisfaction rate, a 20% increase in direct bookings, and a 50% growth in partnerships with local businesses, solidifying the property as a premier cultural hub.