Case Study: Airstron Boosts Productivity 20% with Operix

Airstron - Customer Case Study

The customer, Airstron, a South Florida mechanical contractor, faced significant inefficiencies due to its reliance on paper tickets to manage field technicians. This manual process for submitting and processing work tickets was cumbersome, created filing chaos, and delayed payroll by three days. They turned to the vendor Operix to eliminate paper and streamline their operations.

By implementing Operix's digital field service management solution, Airstron automated its ticket and invoicing processes. This resulted in a 20% boost in productivity, instantaneous invoice processing, and enabled more strategic decision-making. The efficiencies provided by Operix significantly contributed to the growth of the business, saving an entire day of work each week and eliminating the need to hire additional staff.

Airstron