Case Study: Tex’s Chicken achieves consistent multi-location operations with Operandio

Tex’s Chicken Scaling Fast Without Sacrificing Standards Powered by Operandio

Tex's Chicken, a fast-casual restaurant chain that grew to 52 U.S. locations, faced significant challenges in maintaining brand consistency and operational oversight during its rapid expansion. Their stores operated in silos with outdated training, and headquarters had limited visibility into daily operations. As the company prepared to launch a franchise program, it needed a bulletproof system to ensure quality and standardize execution. They turned to the vendor Operandio for a solution.

Operandio provided a unified operations platform featuring digital SOPs, mobile-first training, and live dashboards for full visibility. This solution gave Tex's Chicken 100% visibility into store-level compliance and reduced manager onboarding time by 40%. The implementation safeguarded brand consistency across all locations and provided the necessary infrastructure to confidently launch their franchise program, enabling smarter and faster growth.

Tex’s Chicken

Najib Ullah

Chief Operating Officer & Managing Partner