Case Study: Potable Water Company streamlines water billing and collections with OpenXava

Potable Water Company - Customer Case Study

A potable water company, specifically a water board in the rural commune of Olón, Ecuador, required a system to manage the commercialization and billing of its potable water service. The company partnered with OpenXava to develop an application to handle its core operational and financial processes, moving away from less efficient manual methods.

OpenXava implemented a comprehensive system that manages the entire customer lifecycle. The solution includes modules for registering users, installing meters, recording consumption readings, generating bills for water and installations, processing payments, and managing service cuts and reconnections. This OpenXava application streamlined the water board's operations, bringing its billing and collection processes into a single, efficient, and reliable digital production system.